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Sep 07, 2024
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2023-2024 Credit Course Catalog [ARCHIVED CATALOG]
Help Desk Technician, AAS
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Program Overview
MCC’s Help Desk Technician prepares students for entry-level positions in computer support. Students will learn about operating systems, networking, hardware as well as have elective options in business and light programming. This curriculum provides a well-rounded background for computer support personnel - skills that today’s employers are looking for in computer support people:
- A logical thought process
- Attention to detail
- The ability to communicate using non-computer terms
- The ability to work in small groups
- The ability to meet deadlines and work under pressure
- Good communication skills, dependability, reliability, and the willingness to work as part of a team
For more information, visit: www.mchenry.edu/helpdesktech
The primary purpose of an Associate in Applied Science degree is to prepare students for employment. The AAS degree is not designed specifically for transfer; however, there are opportunities to apply some coursework or the whole degree to a bachelor’s degree program. For more information, see an academic advisor and the department chair.
Help Desk Technician, AAS Sample Semester Pathway
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Help Desk Technician, AAS Degree Requirements
Curriculum: OCC 120
Oral Communication: 3 Credit Hours
Arts, Humanities, Social Science, Behavioral Science, Mathematics, Physical Science, Life Science: 3 Credit Hours
Select one Arts, Humanities, Social Science, Behavioral Science, Mathematics, Physical Science, Life Science Course
Total General Education: 15 Credit Hours
Business Core: 9 Credit Hours
Program Core: 24 Credit Hours
Program Electives: 12 Credit Hours
Select from the following prefixes
- BUS
- CDM
- DBM
- DGM
- MGT
- NET
- PRG
Total Minimum Degree Credits: 60
Other AAS Graduation Requirements:
- 2.0 minimum cumulative GPA at MCC upon completion of program
- 15 semester hours of program-specific coursework taken at MCC
- Completion of graduation application
- Completion of end-of-program assessment as directed by this department
For more information, contact the department chair: (815) 455-8732.
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Return to: Programs Listed by Department
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